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(ITF) Lesson 5: Getting Help

1. How does Windows keep track of the help topics you have viewed using the Table of Contents?
Select Help and Support from the Start menu, Click the Help menu in an application program, Press F1, Any of the previous,
2. How can you access the table of contents?
TRUE, FALSE, ,
3. The Help and Support screen provides you with a field where you can enter the search criteria.
TRUE, FALSE, ,
4. Once you%27ve entered a search criteria, Windows displays a list of the the total number of matching results.
Text links in blue jump to a new page with more help links whereas green text links jump to a new page with definitions, Blue text link jump to a new page with more help details whereas green text links display the definition in the same window., Blue text links jump to a new page with more help details whereas the green text link displays a glossary of terms., There is no difference between the blue and green text links,
5. What is the difference between a text link shown in blue versus one shown in green?
In the Windows Help and Support screen, click Table of Contents, In the Windows Help and Support screen, click Index., On the Help toolbar, click Browse Help, Click the QUESTION MARK in the blue circle,
6. The only way to get help within Windows is to take a course on Windows.
The hierarchy of topics is displayed below the main heading in the Help windows, A new pane displays the help topics you have viewed, It does not keep track of the Help topcis you have viewed,
7. How can you activate the Help feature?
Check with a technical person, either at your site or a computer dealer, Contact Microsoft, Search the Internet for groups who may have experienced the same problem or issue., Any of the previous,