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Customer Service Crossword

Crossword hints:
Approach customer complaints with a ___________ attitude , Telling someone that you are %22_____%22 to do something can imply that you really don%27t want to do it but will, Customer ______ are an opportunity to make things right. , As the associate you need to be the _______ and own the customer experience, Being _____ and keeping the customer informed is an important aspect of ensuring a great customer experience. , Customers will at times remember only about 20%25 of what we _____,

Crossword words:
PROACTIVE, WILLING, EXPERT, SAY, COMPLAINTS,