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Customer Service Excellence

Crossword hints:
Interactions between a customer and a product/service provider is what?, Having too much %22red tape%22 to get through is considered to what type of barrier to providing excellent customer service?, Increased profits is an one of the _____ to providing good customer service? , Using positive language and listening to the customer are two ways in which you can deal with this type of customer?, Not speaking the language of your customer can be considered what type of barrier to providing excellent customer service?, Rude staff is an example of what type of poor customer service?,

Crossword words:
ORGANIZATIONAL , OBVIOUS, BENEFITS , LANGUAGE , ANGRY ,